Fulfilment Pro
Everything in Fulfilment Basic, plus warehouses across Italy, the EU, the UK and the USA, with stock, orders and shipments in one portal.
What Pro adds
Fulfilment Pro is everything in Fulfilment Basic, with two additions: your operation can span warehouses in more than one country, and we agree the service targets with you rather than applying our standard ones.
Custom SLAs
Fulfilment Basic comes with our standard SLA. On Pro we agree the targets with you: processing times, cut-off deadlines, and dispatch windows negotiated for your business.
Multi-Warehouse Orchestration
Fulfilment Pro extends your operation across warehouses in Italy, the EU, the UK and the USA, all managed from one portal for stock, orders and shipments.
Powered by Our Own Technology
Part of our stack we built ourselves, part is specialist software we run well. Iris is ours. Qapla' handles tracking and carrier communication. All of it is available on every plan.
Minerva
Minerva is the internal system that runs our fulfilment operations, tracking order status and stock in real time. A client-facing portal is in development.
Iris AI
Iris corrects or flags 90% of Italian address errors so they can be fixed before dispatch.
Qapla'
Automated shipping label generation, multi-carrier tracking, and post-purchase customer communication, all from a single platform.
Talk to Our Enterprise Team
Fulfilment Pro is a bespoke service. Tell us about your volumes, requirements, and integration needs, and we'll design a solution that fits.