Fulfilment Light
For brands shipping 500-3,000 orders/month. Dedicated account management, advanced integrations, and priority processing.
Your Fulfilment Light Package
Fulfilment Light is built for brands that need more than basic fulfilment. Dedicated resources, smarter integrations, and a named contact who knows your business.
Dedicated Shelf Space
Your products get their own designated area in our warehouse. Faster picking, better organisation, and clear stock visibility at all times.
Minerva Portal Access
Full access to our Minerva customer portal. Track orders in real time, view stock levels, download reports, and manage your fulfilment from anywhere.
Multi-Carrier Selection
Choose from BRT, GLS, SDA, DHL, and Poste Italiane. We optimise carrier selection per delivery based on destination, speed, and cost.
Features That Set Light Apart
Real-Time Tracking
Every order is tracked from warehouse to doorstep. Your customers receive automated tracking notifications via Qapla', and you see everything in Minerva.
Custom Packaging Options
Branded boxes, tissue paper, inserts, stickers — we can pack your orders exactly the way you want. Your brand experience extends to the unboxing.
Returns Handling
We receive, inspect, and restock returned items. Your customers get an Italian return address, and you get clear reports on return reasons and product condition.
Is Fulfilment Light Right for You?
Fulfilment Light is designed for brands at the inflection point — too big for basic fulfilment, but not yet ready for a fully dedicated enterprise solution.
Mid-Size D2C Brands
You've outgrown basic fulfilment but don't need a dedicated warehouse zone yet. Fulfilment Light gives you the tools and support to keep scaling.
Brands Scaling in Italy
You've tested the Italian market and it's working. Now you need a fulfilment partner who can keep up with your growth and help you optimise.
Multi-Channel Sellers
Selling on Shopify and Amazon? Adding eBay? Fulfilment Light supports multiple channels through a single integration point — one warehouse, many sales channels.
Upgrade to Fulfilment Light
Ready for dedicated shelf space, advanced integrations, and a named account manager? Tell us about your current volumes and we'll put together a tailored proposal.