The Technology Behind Flawless Fulfilment
Four systems working as one: AI-powered address correction, a unified customer portal, intelligent warehouse management, and connections to 100+ marketplaces. This is what your customers never see — and exactly why they come back.
Four Layers. One Seamless Experience.
It starts with a rock-solid warehouse management system. On top of that, we built AI-powered address correction, a customer portal for full order visibility, and automated shipping label creation with real-time tracking. Four layers working together so your orders flow seamlessly from shop to doorstep.
Ongoing WMS — Proven Warehouse Management
Everything starts here. Ongoing WMS is a stable, proven SaaS warehouse management system that orchestrates every physical operation: receiving, put-away, picking, packing, and dispatch. It's the backbone that connects your shop platforms and marketplaces directly to our warehouse floor.
Every item tracked by location, batch, serial number, and expiry date. Real-time inventory sync across every sales channel. Pick accuracy that protects your brand.
Iris AI — Address Intelligence
Italian addresses are notoriously inconsistent. Missing house numbers, incorrect postcodes, abbreviated street names — every wrong address means a failed delivery, a return, and a frustrated customer. Iris changes that.
Auto-Correction Rate
Iris automatically corrects nine out of ten address errors before your order is even picked. No human intervention. No delays.
WhatsApp Integration
For the remaining 10%, Iris contacts your customer directly via WhatsApp to resolve issues like missing house numbers — in real time, before dispatch.
The result: fewer failed deliveries, fewer returns, lower shipping costs, and happier customers. Iris has processed over 137,000 orders and counting.
Minerva — Your Command Centre
Minerva is your single dashboard for everything. Orders from every channel, inventory levels in real time, shipping status across every carrier, and Iris address corrections — all in one place. No more logging into five different systems to understand what's happening with your fulfilment.
Real-Time Order Tracking
See every order from placement through delivery. Filter by channel, status, carrier, or date. Export reports with one click.
Inventory Management
Live stock levels across all SKUs. Low-stock alerts. Batch and expiry tracking for supplements and cosmetics.
Multi-Channel Unified View
Shopify, Amazon, eBay, TikTok Shop, your own webshop — every channel's orders appear in one timeline. No more cross-referencing platforms.
137,000+ Orders Processed
Minerva isn't a prototype. It's battle-tested across tens of thousands of orders for brands spanning supplements, cosmetics, electronics, and more.
Qapla' — Shipping Labels & Tracking
Qapla' handles the last mile. It creates shipping labels across all major Italian and international carriers, then provides advanced shipment tracking and monitoring for every parcel. Your customers get branded tracking pages and proactive delivery notifications — you get full visibility from dispatch to doorstep.
Carrier Network
Label creation and tracking for all major carriers: BRT, GLS, DHL, UPS, FedEx, TNT, SDA, Poste Italiane, DPD, InPost, and many more. One integration, every carrier.
Advanced Tracking & Monitoring
Real-time shipment monitoring, branded tracking pages for your customers, proactive delivery notifications, and exception alerts when something needs attention.
Seamless Integration with Your World
We don't ask you to change how you sell. Whether you're on Shopify, WooCommerce, Amazon, eBay, or any of 100+ platforms — your orders flow directly into our WMS. No middleware to manage, no CSV uploads, no manual syncing. Just connect your shop and we handle the rest.
Shop Platforms
Shopify, WooCommerce, Magento, PrestaShop, BigCommerce, Shopware 6, VTEX, Commerce Layer, Ecwid, and more.
Marketplaces (100+)
Amazon, eBay, Etsy, Zalando, TikTok Shop, ManoMano, Temu, Kaufland, Allegro, ASOS, Cdiscount, and over 90 more.
See Our Technology in Action
Book a 20-minute Minerva demo. We'll show you exactly how your orders, channels, and inventory would look — with your actual data.